Satisfaction Guarantee
Exceeding your expectations is a daily goal here at Advanced Endoscopy Solutions, therefore all equipment sold by us is covered by a 7-Day Satisfaction Guarantee.  If you are not satisfied with the condition of the equipment or if the equipment is not as represented during the sales process, then we will either replace it immediately or refund your money.  There is no risk, only satisfaction!

18 Month Warranty Agreement - PURCHASES
Advanced Endoscopy Solutions offers the following warranty Terms and Conditions for all equipment purchased:
The terms are 18 months from date of purchase and include all parts and labor.
Warranty is void if Advanced Endoscopy Solutions determines that the equipment was damaged through mishandling, misuse, excessive wear and tear, fluid invasion or accidental damage.  All shipping and repair charges are then the responsibility of the customer.
Some examples of actions that would void a warranty include but are not limited to:

 

● Physical damage to equipment by being knocked, dropped or crushed

 

● Electrical damage to equipment from power surges

 

● Fluid invasion of scope by forgetting to attach soaking cap or through improper leak testing

 

● Puncturing of suction channel or biopsy channel with a biopsy forcep or cleaning brush

 

Warranty is to the original purchaser, it is non-transferable to another company or individual.
Warranty is void if it is determined that the purchased equipment has been sent to an outside vendor during the covered warranty period.

 

12- Month Warranty Agreement – REPAIRS

Advanced Endoscopy Solutions offers the following warranty Terms and Conditions for all equipment repairs:

 

The terms are 12 months from date of completed repair and include all parts and labor related to the actual job performed (i.e. if biopsy channel and bending rubber is replaced in original repair, then only the biopsy channel and bending rubber is warranted.  No other part of the scope would be warranted)

 

Warranty is void if Advanced Endoscopy Solutions determines that the original repair was damaged through mishandling, misuse, excessive wear and tear or accident damage.  All shipping and repair charges are then the responsibility of the customer.

 

Warranty is to the original customer, it is non-transferable to another company or individual. Warranty is void if it is determined that the repaired equipment has been sent to an outside vendor during the covered warranty period.

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